SmarTone flagship store at IFC choose iSignage iQueue System
Sep, 2011

SmarTone is a leader in wireless communications in Hong Kong. It provides voice, multimedia and broadband services through its territory wide 3G HSPA+ networks. Their flagship store located at IFC officially open on 11 August, 2011. The new retail design need to be efficient placement of products and demonstration tools throughout the store’s footprint, and customers can be served anywhere with the help of a new wireless retail system.

To assist SmarTone to accomplish the above goal, SmarTone Choose iSignage to design, build and implement a smart tagging system for them, the tagging system allow store customer service staffs issue tagging ticket with estimated waiting time anywhere in the store, with iQueue system customers can receive SMS notification to notify them to come to the store for service. Support team at the head office can also remotely monitor and manage the store tagging system operation.