Synnex is partnering with iSignage to provide a customer flow management system to enhance customer’s experience
Apr, 2013

Synnex Technology International (HK) Ltd. is one of the business entities of Synnex Group that ranks third in the world and first in APAC among distributors of products in components, computers, communication, consumers and commercial (5C). Synnex is partnering with iSignage to provide a customer flow management system to enhance customer’s experience while they are waiting in the service centre for repair services. By using iSignage iQueue system, Synnex can provide a fair servicing procedure and maintain a high level of customer satisfaction resulting in increasing loyalty to their brand. iSignage iQueue system enable Synnex management to monitor the performance of customer service staffs, supervisor can be timely informed of any exceptional cases together with powerful reports generator which allows the management to take informed decisions.